This article shows you how to change your password if you are able to log in.
Enabling two-factor authentication allows you to make login more secure by requiring an additional step when logging in to the Wallboard system.
  • In the top-right corner click on your name/profile icon. This will open a popup and here click the Profile button.
  • Turn on the 'Use 2 factor authentication' slide box.
  • Now, as you can read, you have to scan the Barcode which appears below the slide box, with the Google Authenticator mobile phone application.
  • Download Google Authenticator from the Google Play Store for Android, or from the Apple App Store for IOS.
  • Start the Google Authenticator on your phone.
  • Select the Read QR code mode, and scan the code on your Profile settings.
  • When the app successfully recognized your profile, you can finalize the saving of it to your phone.
  • You are done with setting up the Google Authenticator. You have to see your email address with a login code in the application.You will get a new one-time login code every 30 seconds, which you have to fill into the One-time password field on the Wallboard Login page.

If you lock yourself out of the system (because something happened to your phone), your Client Owner or a System Administrator can help to resolve the problem.

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